The National Bank of Egypt launches an application for non-financial services for Al Ahly Platinum customers



Tuesday 19/November/2024 – 02:30 PM

Fire National Bank of Egypt An application for non-financial services in the Egyptian market, in cooperation with Peacock Concierge Services Company (NBE Platinum Concierge), with the aim of providing a new distinctive experience for non-financial services to Al-Ahly Platinum customers with ease inside and outside Egypt.

Karim Souss, CEO of Retail Banking and Branches at the National Bank of Egypt, stated that the launch of the NBE Platinum Concierge application to provide non-financial services is a continuation of the bank’s drive towards diversification and excellence in the services provided to customers to keep pace with current digital applications internationally and to complement the distinguished services provided to NBE Platinum customers, as the new application provides a group A wide range of features and a range of exclusive services, including: travel services, reservations, and government services, in addition to airport services and waiting lounges, as well as other distinctive services, whether traveling or shopping, which gives the customer the application holder Distinctive added value in every experience.

Souss added that these services are carried out through a specialized team to manage all services with ease to suit the needs and styles of Al Ahly Platinum customers, which comes in line with the strategy of the National Bank of Egypt in developing banking products and services to meet the needs of its customers, enrich its product and service package, and provide benefits aimed at providing Exclusive discounts, offers and services provided by the National Bank of Egypt to them, such as Al Ahly Points, Al Ahly Installments, Al Ahly discounts and other services such as roadside assistance services and Peacock Concierge, in addition to… To immediate discounts via a special promo code for Al Ahly Platinum customers, which comes based on a study of needs and to confirm that the National Bank of Egypt customer is the focus of its attention.

Concierge services

For his part, Hassan Al-Suwaidi, Chairman of the Board of Directors of Peacock Concierge Services Company, expressed his pride in cooperating with the National Bank of Egypt, anticipating the great success of this experience with Al-Ahly Platinum customers, as it allows Al-Ahly Platinum customers to download the application for non-financial services, NBE Platinum Concierge, through the App Store & Google Store. This service allows communication with the company, browsing and requesting services in an easy and secure manner through the private non-financial code for each customer, emphasizing the company’s keenness to provide the highest Efficiency and quality rates through the application, which was designed specifically for AlAhly Platinum customers who will enjoy a comprehensive package of exclusive services and benefits that suit their needs. He added that the application provides personal assistant services such as hotel reservations and tourist resorts inside and outside Egypt, restaurants, concert and match tickets, and government services and inquiries, including license renewal and services. Real estate registration, as well as transportation and hospitality services, roadside assistance services, and medical services, in addition to correspondent services, including government services, car maintenance, and civil registry services, which provides them with unique and distinctive experiences.

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